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FileHelper Support

Need help with a FileHelper tool, found a problem, or want to share feedback? Contact the support team by email.

What to include in a support request

  • The name of the FileHelper tool you were using.
  • A short description of what went wrong.
  • The device or browser you were using, when relevant.
  • A screenshot or example when it helps explain the issue.

Business and feedback enquiries

The same email can be used for general website feedback, tool suggestions and other FileHelper-related enquiries.